End User License Agreement (EULA)
The terms an end user accepts to install and use your software, with limits on copying, use and responsibility.
Set the terms on which users may use your software.
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Key features
What a user may and may not do
Permitted use and devices, and a list of restrictions such as copying, renting, sub-licensing, modifying or reverse engineering, except where the user has the right regardless.
Licence type, term and activation
Perpetual or time-limited, free or paid, any trial and whether activation is needed.
Updates, components and information sent
Whether updates are automatic, open-source and third-party components, and what the software sends to you and how to turn it off.
Content the user creates
That what the user creates is theirs and what the software stores or transmits.
Promises, limits and ending
What you say about the software and what you do not, your own limit on responsibility, safety-critical uses, support and how the licence ends.
About this document
An end user licence agreement sets the terms on which a user may install and use software: what they may do, what they may not, the type and length of the licence, activation, ownership, updates, components from others, information the software sends, content they create with it, what you promise and do not, support and ending.
This blank form is completed with your own choices and published for users to accept. It is written in plain language, says the software is licensed and not sold, and leaves your limit on responsibility as a blank for you to write after advice. Whether a click-through is binding, and what limits apply, depends on the place and the way it is presented.
Is this document right for you?
Useful when
- You distribute desktop or mobile software to individual users
- You want users to accept terms at installation
- You use open-source components and need to say so
Commonly used by
- Software developers and app makers
- Small software vendors
- Companies distributing tools to customers
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Alternatives
These are separate documents, for different jobs.
- Software licensing agreementsSet the terms others can use your software on.View document
- SaaS agreementsSet the terms customers use your software service on.View document
- Platform terms of useThe rules users agree to on your platform or app.View document
- Privacy policiesExplain how you collect and use people's personal data.View document
When to use this
- A developer ships an app with a click-through licence
- A vendor lists the components its product includes
- A product states what information it sends and how to switch it off
What happens next
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More in Technology & Website
- Software development agreementsSet the terms for building software for a client.View document
- SaaS agreementsSet the terms customers use your software service on.View document
- Software licensing agreementsSet the terms others can use your software on.View document
- Website terms and conditionsThe rules visitors agree to when using your website.View document
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Questions
About the end user license agreement (eula)
An EULA is the standard terms a user accepts. A software licence agreement is negotiated between a vendor and a customer, see Software licensing agreements.
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